Privacy Policy

1. Information we collect

We collect personal information that you provide directly to us, such as your name, email address and phone number, when you register for an account with Prestafolio. This information is used to create your user account and allow you to access the services we offer.

2. Data usage

We use the information we collect to provide you with our services, improve our services, and personalize your experience. We may also use your information to respond to your inquiries or comments, and to send you important communications, such as updates to our privacy policy.

3. Information sharing

We respect your privacy and do not share your personal information with third parties, unless it is necessary to provide you with our services or comply with the law. We may share your information with service providers who help us operate and improve our application.

4. Information security

We take security measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. These measures include the use of firewalls, data encryption and account authentication.

5. User options

We respect your choices about how we use your information. The data collected is necessary to provide the experience we have designed; doing without some of it when creating an account would negatively affect that experience and the performance of the service, so it is strictly necessary to operate in Prestafolio. If you do not agree with this policy, we recommend you not to use the service; likewise, by using our service and providing us with your information, you agree with these policies.

6. Account deletion procedure

We take the privacy and rights of our users very seriously. Therefore, we have established a simple and clear process for any user to request the deletion of their account on our platform. Below, we outline the necessary steps:

1. Submission of request: to initiate the process, the user must submit a formal account deletion request. This can be done by chatting with us from the chat widget, or by sending us an email to prestafolio@gmail.com.

2. Required information: in the request, the user must include:

• Full name registered on the account.
• Email address associated with the account.
• Reason (optional) for wanting to delete the account.

3. Identity verification: to ensure data security, we will request additional verification. This may include:

• Responding to a confirmation email sent to the registered address.
• Providing a copy of an identification document (if necessary).

4. Processing time: once the request is received and verified, we will proceed with the account deletion within 7 business days. The user will receive a confirmation email once the account has been successfully deleted.

7. Changes in the privacy policy

We reserve the right to change this privacy policy at any time. If we make changes, we will post them on our application and, if the changes are significant, we will provide you with additional notice via email. We encourage you to review this privacy policy periodically to be aware of any changes.

8. Protection against spam and abuse (Cloudflare Turnstile)

To protect our forms (such as the contact form) from spam and automated abuse, we use Cloudflare Turnstile, a verification service that tells humans apart from bots without asking you to solve puzzles. When you use these forms, Cloudflare may process technical data from your browser in accordance with its own privacy policy.

Conclusion

Your privacy is important to us. We are committed to protecting your information and being transparent about how we use it. If you have any questions about our privacy policy, please feel free to contact us.